Supporting our Child, Youth & Families

Delivered across Victoria

Child, Youth and Family services

Creating safe and secure environments for Victoria's children, youth and families underpinned by trauma informed practice.

Every young person deserves to feel safe, to be healthy and to have opportunities in life. Our Child and Youth services help make those things happen. We provide Out of Home Care and In-Home Support as well as emergency and crisis care for young people and their families.

Together with young people and families, we listen, collaborate and create powerful action to transform lives.

We are committed to shaping a more promising tomorrow, transforming lives and creating brighter futures.

Our Child & Youth support looks like:

Out of Home Care

Managing placements and supports that ensure the safety and well-being of vulnerable young people.

Tailored Care Packages

A bespoke model of care to help children and young people remain in their home or transition to independent living.

In-home Care

Supporting families to help their children and young people to remain in their family home.

Sarah’s Story

We're here to make a difference in the lives.

Our mission is to support children, young people and families, regardless of their living situation, complexity of needs and developmental challenges.

Hear more as ONCALL Chief Operating Officer - Victoria, Toula Moustakas shares Sarah's story.

We step up when others can’t

Because of our expertise in this field, we can take on your most challenging cases. We have experience with young people who have:

  • absconded

  • self-harmed or had suicidal ideation

  • caused excessive property damage

  • threatened and/or assaulted carers

  • been or are affected by drugs

  • had hospital stays.

Reliable, trustworthy staffing support

With over 25 years of experience, our team has become highly skilled and respected in the Out-of-Home Care field.

We are trained in trauma-informed practice, have full understanding of our responsibilities and extensive knowledge of legislative requirements.

Alongside the Victorian Government’s Department of Families, Fairness and Housing, we find placements that ensure the safety and wellbeing of the vulnerable young people we support.

Our Clinical Framework:
We’ve got you covered, 24/7

Your health and welfare are our highest priority.

We operate to clear and transparent  audited quality standards, employ cutting-edge training and revolutionary technologies to lead in clinical service excellence.

  • Be accountable for providing effective guidance & direction to ensure the delivery of high-quality care and improve outcomes

  • We are committed to uphold collaborative relationships with all relevant stakeholders to ensure shared responsibilities, knowledge sharing, and joint decision making

  • We continuously seek opportunities to ensure the client has access to improved care through innovation and technology.

  • Performance management and progress is benchmarked and used to manage risk and drive improvement.

  • We actively ensure organisational priorities are financially and environmentally sustainable

  • Robust data is used to inform decision making. All reporting, reviews and decision making in underpinned by transparency and accuracy driven by robust data

Learn more about how ONCALL’s Child, Youth & Family Services can help you.

Fill out the form below or call the friendly team today.

VIC: 03 9896 2468