Community Participation and Individual Services with ONCALL

Making outings easy.


Our support is about more than getting you into the community. It’s about connections, friendships, belonging and experiences.

Whatever your interest, hobby or pursuit, our diligent and skilled support workers are excited to share them with you.

Getting involved, learning new skills and expanding your world builds confidence and growth. You reach your goals - and we are right beside you.

They say life is not a spectator sport. With our support, you too can be involved in the action.

Supporting you outside the home looks like:

Staying Connected

Stay connected and build your social network. Hanging out with loved ones or joining community groups is key to your happiness and confidence.

Staying Healthy

Stay active and build healthy routines through activities like swimming, going to the gym and other fun ways to exercise.

Enjoying Holidays

We can help you plan, book and set off on short breaks or big adventures. We can even organise a travel companion to support you wherever your dreams take you.

Getting Transport

We can help you and your loved ones get to your appointments, school, day programs, or activities by providing and arranging transport.

Daily Activities

We can provide you with support with your day-to-day errands like shopping or banking. We also get you to your day/group programs, work, education, or hobbies.

Our Clinical Framework:
We’ve got you covered, 24/7

Your health and welfare are our highest priority.

We operate to clear and transparent  audited quality standards, employ cutting-edge training and revolutionary technologies to lead in clinical service excellence.

  • Be accountable for providing effective guidance & direction to ensure the delivery of high-quality care and improve outcomes

  • We are committed to uphold collaborative relationships with all relevant stakeholders to ensure shared responsibilities, knowledge sharing, and joint decision making

  • We continuously seek opportunities to ensure the client has access to improved care through innovation and technology.

  • Performance management and progress is benchmarked and used to manage risk and drive improvement.

  • We actively ensure organisational priorities are financially and environmentally sustainable

  • Robust data is used to inform decision making. All reporting, reviews and decision making in underpinned by transparency and accuracy driven by robust data

  • You always hear the complaints and never the compliments, my staff are all good eggs, they are professional and kind. I trust anyone that you send because I trust ONCALL.

    NDIS Participant

  • Since I have been with NDIS, ONCALL has definitely been the best all-round for support workers and are the most professional.

    NDIS Participant

  • ONCALL staff have done an admirable job working around difficult COVID restrictions in Victoria and are to be congratulated for their efforts around these trying circumstances which remain ongoing.

    NDIS Support Coordinator

Make an ONCALL referral today!

Fill out the form below or call the friendly team today.

VIC: 03 9896 2468

QLD: 07 3817 8700